FAQ

Frequently asked questions

Everything you need to know about hiring and working through Blue 24.

Verification

How are tradespeople verified?+

We confirm identity and right to work, review qualifications, cards and insurance, and run background checks where appropriate before a profile goes live.

What does the verified badge mean?+

It means the Blue 24 admin team has checked the tradesperson's identity, documents and insurance.

Payments

How much does Blue 24 cost?+

It's free to join. Blue 24 takes a flat 10% commission on paid work — there are no monthly fees.

How do tradespeople get paid?+

Workers clock in/out, the business approves the timesheet, the invoice is paid, and the payout is sent to the tradesperson.

Jobs & disputes

Can I reject a job request?+

Yes. Tradespeople can accept or reject any hire request, and set availability to Available, Booked or Annual Leave.

What happens if there's a dispute?+

Either party can raise a dispute. The job and payment are held while the Blue 24 admin team reviews the evidence and resolves it.

Still have questions?

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