Frequently asked questions
Everything you need to know about hiring and working through Blue 24.
Verification
How are tradespeople verified?+
We confirm identity and right to work, review qualifications, cards and insurance, and run background checks where appropriate before a profile goes live.
What does the verified badge mean?+
It means the Blue 24 admin team has checked the tradesperson's identity, documents and insurance.
Payments
How much does Blue 24 cost?+
It's free to join. Blue 24 takes a flat 10% commission on paid work — there are no monthly fees.
How do tradespeople get paid?+
Workers clock in/out, the business approves the timesheet, the invoice is paid, and the payout is sent to the tradesperson.
Jobs & disputes
Can I reject a job request?+
Yes. Tradespeople can accept or reject any hire request, and set availability to Available, Booked or Annual Leave.
What happens if there's a dispute?+
Either party can raise a dispute. The job and payment are held while the Blue 24 admin team reviews the evidence and resolves it.
Still have questions?
Contact us